How to Redefine the Way You Manage Customer Expectations and Customer Services
In order to deliver excellent customer service and high customer satisfaction, the process must start with understanding customer expectations. You need to know who your customers are, where they are and what they expect. These days, customers are empowered. Companies need to realize the importance of social media in the area of Customer Services. If Read more about How to Redefine the Way You Manage Customer Expectations and Customer Services[…]